Nepika Privacy Policy

Last Updated: December 2025

Nepika Creative Ltd, 20 Wenlock Road, London, N1 7GU, UK

Registered in England 16507702

Data Protection ICO: ZB937756

Nepika (“we,” “our,” “us”) provides AI-powered insights and tools that use computer vision, emotional analysis, and content generation technology. Your privacy is central to how we design our systems. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

This Privacy Policy applies to the Nepika mobile application, website, and any related services (“Services”).

1. Information We Collect

We collect the following categories of information to provide and improve our Services.

1.1 Information You Provide

Name
Email address or phone number
Account credentials
Profile information you voluntarily submit
Support communication content

We do not require sensitive personal identifiers unless explicitly needed for a feature.

1.2 Automatically Collected Information

Device type, OS, unique identifiers
IP address and approximate location
Usage logs, crash data, performance data
Interaction patterns (buttons clicked, session length, etc.)

This helps improve stability, reliability, and performance.

1.3 Face Data & Biometric Processing

Nepika provides features that use temporary facial analysis to generate insights. We treat facial information with the highest level of protection.

1.3.1 What Face Data We Process

Temporary image frames from your device camera
Temporary facial landmarks, expressions, or attributes extracted by the model

We do NOT collect or create:

Faceprints
Biometric identifiers
Identity recognition templates
Any persistently stored facial profiles

1.3.2 Face Data Is Not Retained

All face data is processed ephemerally (real-time only) and is never stored on our servers or on your device after processing.

1.3.3 Why We Process Face Data

Face data is processed solely to: - Generate instant insights related to appearance, emotional state, or content enhancement
- Display results back to the user immediately

Face data is never used for identification, authentication, surveillance, tracking, advertising, or profiling.

1.3.4 Retention Duration

We retain zero biometric data. Data is discarded immediately after in-session processing.

If a feature optionally supports sending anonymized numerical metrics for model improvement (disabled by default): - These values cannot reverse-engineer a face.
- Users may opt out and delete this data anytime.

1.3.5 Third-Party Processors for Face Data

We do not share raw face data with advertisers, analytics companies, or unrelated partners. If facial analysis requires remote compute, we may use a secure cloud processor such as AWS, Google Cloud, Azure, or our own inference servers.

These providers: - Only process image frames in real time
- Are contractually prohibited from storing face data
- Delete data immediately after producing results

1.3.6 Do Third Parties Store Face Data?

No. Third-party processors used by Nepika do not store, retain, or reuse face data.

2. How We Use Your Information

We use collected information to: - Provide and personalize the app experience
- Run AI models and generate insights
- Improve reliability, performance, and features
- Maintain account security
- Communicate updates, offers, or important notices
- Prevent fraud and enforce policies
- Comply with legal obligations

We do not sell your personal data.

3. Sharing of Information

We only share information when necessary.

3.1 Service Providers

Trusted partners who help us operate: - Cloud hosting
- Storage
- Analytics
- Customer support
- Security

All partners are contractually bound to: - Use information strictly for service delivery
- Not sell or misuse your data
- Comply with strict privacy and security controls

3.2 Legal Compliance

We may share information to comply with: - Applicable laws
- Lawful legal requests
- Protection of rights, safety, and security

We do not provide biometric data to law enforcement because we do not store any.

4. Data Storage & Retention

4.1 Personal Data

Account and service data are stored only as long as required to: - Provide the service
- Comply with regulations
- Resolve disputes

4.2 Face Data

Face data is stored 0 seconds. It is processed in real time and immediately deleted.

4.3 Deletion Controls

Users may request deletion of: - Account data
- Optional non-biometric analytics data
- Communication data

Deletion requests are processed within 30 days.

5. Security

We implement industry-standard security measures, including: - Encryption in transit and at rest
- Role-based access controls
- Strict data-access auditing
- No storage of biometric identifiers
- Continuous monitoring and updates

6. Children’s Privacy

Nepika is not intended for children under 18. We do not knowingly collect personal data from children.

If a parent believes a child has provided data, contact us for immediate deletion.

7. International Users

We comply with global data regulations such as: - GDPR (EU)
- UK GDPR
- CCPA/CPRA (California)
- India DPDP Act (2023)

Your information may be processed in locations where we or our providers operate.

8. Your Rights

Depending on your region, you may have rights to: - Access your data
- Correct inaccuracies
- Request deletion
- Opt out of marketing
- Withdraw consent for facial processing
- Export your data
- File complaints with regulators

9. Third-Party Links

Some features may link to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via in-app notices or email.

11. Contact Us

Nepika Privacy Team
Email: support@nepika.com
Website: https://www.nepika.com